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links for 2009-03-02

Posted in Daily Reads by del.icio.us Monday, March 2nd at 6:06 pm
  • A Little Respect for the Front-line
    Not to say executives and middle managers are not important, but the people I really care about are the people that service me at the bank, grocery store, retail shop, barber, restaurant, etc.
    (tags: employees customer-service bryce-harrison tripp-babbitt)
  • HR Buzz – A Corporate Communications Blog
    By employing Ed's P.A.R.T.N.E.R.S. model, you too can create customer satisfaction at such distinguished levels that loyalty will be the natural outcropping of your efforts.
    (tags: customers customer-service customer-satisfaction)
  • Top Marketing, PR, SEO, & Advertising Blogs < Chris Abraham
    An exceptionally long list of the top marketing, PR, SEO, and advertising blogs.
    (tags: advertising marketing list blog)