links for 2009-02-24

  • If you are going to have your company play on the social web, then you have to be ready to play a full contact sport which includes unpredictable scenarios. The latest evolution of the web and the ways business tap into this are enabled by technology, but fueled by real live people.
  • Email Wars has seen an increase by brands to use Twitter as a driver or supplement to their email newsletters and campaigns.
  • Don't take it from me, take it from Nate Elliot, a research expert at Forrester. His specific claim is that indexed video is 50 times more likely to rank on the first page of Google than textual results.
  • "Encouraging social community participation is an inexact, unclear process, so expect mistakes and painful lessons along the way," the report warned. Indeed.