links for 2008-07-21

  • Hat tip to Fred, this is a post mortem on a business that didn’t make it. We often brag about our successes and ignore our failures. This is an amazingly transparent discussion of the mistakes that led to the failure.
  • The rush to slash prices in a bid to counter a slump in sales may hurt a retailer’s brand, says a marketing specialist.
  • In a May 2008 study of consumer attitudes conducted by the research firm Ipsos for Habeas Inc., 67% preferred e-mail as the primary method of personal and business communication.
  • Sales 2.0 has begun to redefine the traditional sales funnel. Because web technologies are involved, a certain level of new automation has crept into the sales process.