Do you remain satisfied (from a solution perspective) with your decision to move away from Basecamp?

We’ve seen quite a few folks come our way (http://www.smartsheet.com) from Basecamp in the past year, some citing similar reasons to what you originally posted. Others appear to be looking for an online solution which is less click-to-edit.

http://www.sharedplan.com

This post has been in play for awhile but I wanted to get my 2 cents in. We are very dependant on our PM software. Its chaos if we don’t get our clients engaged and our team. Because of that dependency we use Vertabase. They give us great customer service, training and are focused on us – the way good SaaS products should be.

“Well, I’ve finally had to cancel my account. To me when you look at the functionality of HR and the limitations they put on the lower level accounts, there are just too many free or low cost options out there to keep going here. It is even more expensive if you want to use it with other 37s products like Backpack and/or Basecamp. Rather than take one product and make it better (eg. adding HR functionality into Backpack) 37s seems to have chosen a path where you end up paying so much it becomes uncompetitive and there’s hardly even any integration among the products. I’ve also grown tired of the “we know what’s best attitude” vs. the customers making suggestions. It is a shame because ever since Backpack became available, 37s held much promise for me, but that has unfortunately faded.”